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Transition Resource Center

greenpenny Customer Transition Resource Center 

As we navigate the closure of greenpenny Bank, we're here to support you through every step of the transition. Our parent company, Decorah Bank & Trust, a family- and employee-owned community bank based in Decorah, Iowa, will take over servicing greenpenny solar loans and deposit accounts. This page serves as your comprehensive guide, ensuring a smooth transition and uninterrupted banking services. 

 

What You’ll Find Here:  

 

Frequently Asked Questions 

Access a list of FAQs for deposit customers and solar loan customers, to address any questions you might have.

Learn More

Contact Information

For any questions or additional support, please contact us at 888-473-6690 or service@greenpenny.bank.

Contact Us

Close My Account

Complete the form linked below to start the process to close your account.

Get Started

About Decorah Bank

Learn more about our parent company and its commitment to community banking and sustainability.

Learn More

Sign in to Online Banking

We assure you that your everyday banking transactions will continue seamlessly. Decorah Bank is committed to providing the same dedicated service and sustainability focus that you've come to appreciate from greenpenny. 

Thank you for being a valued greenpenny customer. We truly appreciate your understanding and look forward to serving you through Decorah Bank. Please reach out to us with any questions or assistance you may need.

 

Want to Close Your Account?

We’re sad to see you go, but totally get it. Complete one of the two forms below to submit a “close my account” request. Please be sure to double check pending debit card transactions, reassignment automatic transactions (payments or transfers) and any direct deposits you have set up prior to submitting a request. 

Close My Account – Personal 

Close My Business Account – Businesses & Non-Profits

 

Deposit Customer FAQs

Solar Loan Customer FAQs

 

 

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